Truegenics is a leading eCommerce company with a proven track record of over US$218M in online product sales. Our affiliate program has been a long-standing and critical driver of our success in the US market.

We are hiring a Manager to join our Affiliate (Channel) Sales team. This role is ideal for individuals who can balance strategic thinking with day-to-day execution and who are passionate about building high-impact partnerships that drive revenue and results.

Key Responsibilities

• Grow Revenue & Margin: Execute partner-specific offers, creative updates, and funnel tests to drive EPC, AOV, and conversion lift.
• Affiliate Recruitment & Activation: Identify, pitch, and onboard new affiliate partners. Ensure they go live quickly and stay active.
• Account Management: Serve as the daily POC for your portfolio of affiliates-answer questions, resolve blockers, and optimize their campaigns.
• Campaign Execution: Deploy launches, bonuses, contests, and seasonal promos in sync with internal teams (Creative, Product, Tech) to boost engagement, sales performance, and partner loyalty.
• Compliance Monitoring: Audit partner activity and promotional methods to ensure compliance with guidelines, T&Cs, and brand tone.
• Performance Analysis: Deliver weekly reports and insights on affiliate activity, highlighting wins, gaps, and next actions.
• Feedback Loop: Channel market and partner feedback to internal stakeholders to improve offers, messaging, and partner tools.

Key Skills & Experience

• Minimum 7 years of experience in sales or digital marketing, with at least 3 years managing affiliate or channel partner programs.
• Proven track record in driving revenue growth through partner or affiliate networks.
• Strong relationship builder with excellent communication and networking skills-you enjoy pitching, connecting, and following through.
• Background in personal care, health, or pharmaceutical industries is a plus.
• Solid understanding of online sales and digital marketing channels.
• Skilled in partnership management and negotiation.
• Strong Excel/Google Sheets skills (pivot tables, vlookup, trend analysis)
• Comfortable working across time zones and managing time independently.
• Willingness to travel to the U.S. or other locations for networking conferences or business needs, approximately 2-3 times per year.

Other Notes

This role follows a hybrid work arrangement, with three fixed in-office days each week.

While the core working hours align with Singapore time, regular collaboration with US-based partners necessitates evening calls. These night meetings may be attended remotely. The expected working hours are as follows:

• 1:00 PM - 6:00 PM SGT (core daytime hours)
• 10:00 PM - 1:00 AM / 11:00 PM - 2:00 AM SGT (for US partner meetings)

In addition, attendance at a scheduled monthly 8:00 AM SGT meeting is required.