Founded in 2023, New Asia Lion City Trading Co., Ltd., is a subsidiary of Hainan Haiyan Food & Beverage Investment Co., Ltd from China. Specialising in the F&B industry, the company operates restaurants that showcase Hainanese cuisine, including the iconic Hainanese chicken rice, alongside popular Singapore dishes and Peranankan flavours. It proudly owns "Yanjiang Hainan Cuisine", a distinguished Chinese heritage restaurant chain, and the well-known hotpot brand "Shufengjiu Chengdu Hotpot". With a wealth of experience in restaurant management, New Asia Lion City is dedicated to introducing more exquisite dishes to Singapore, promoting authentic Chinese and Southeast Asian flavours, and delivering unforgettable dining experiences to its customers.

Job Description:

We are seeking a friendly, professional, and customer-oriented Host/Hostess to join our team at Mr. Hainan, a Chinese restaurant. As the first point of contact for guests, you will play a key role in setting the tone for a positive dining experience.

Key Responsibilities:

• Greet guests warmly upon arrival and thank them as they leave.
• Manage reservations and waiting lists using a digital or manual system.
• Escort guests to their table and present menu.
• Provide accurate wait time estimates when required.
• Answer the phone and respond to inquiries about the restaurant, menu, or hours.
• Coordinate with servers to ensure timely seating.
• Maintain a clean and organised reception area.
• Ensure all guests are accommodated in a friendly and efficient manner.

Qualifications:

• Previous experience as a host/hostess or in customer service is a plus.
• Excellent communication and interpersonal skills.
• Polished appearance and professional demeanor.
• Able to remain calm and courteous under pressure.
• Familiar with reservation and point-of-sale systems is an asset.

We regret to inform that only shortlisted candidates will be contacted.