Account Manager - Global Account Management/Global NVO Program/GNP
HAPAG-LLOYD PTE. LTD.
Responsibilities
Requirements
Experience
Skills & Competencies
- Drive the highest levels of quality towards the assigned Global NVO Accounts, be customer-oriented and create value for customers as well as for Hapag-Lloyd
- Drive Sales activities for the assigned Global NVO Accounts in Region Asia
- Support the Implementation of customer and trade specific strategies based on the agreed annual targets with customers, Trade Management and Areas in alignment with the Account Manager
- Focal point of commercial and strategic tradelane steering for the Global Account segment
- Active business development & negotiations with external and internal stakeholders
- Central Focal point of commercial and strategic tradelane steering for the Global NVO Accounts
- Regional coordination of Tender inquiries and respective creation of rate quotations
- Dispute & Process exception handling for selected customers
- Creation & confirmation of FIS Rate Agreements
- Creation of Customer Allocations and steering of volumes accordingly
- Conduct Customer Performance review meetings on regular basis
- Close cooperation with the Global NVO Account Manager, Area Organizations and Trade Managements on the execution of the overall Account strategy
- Monitoring Account performance versus budget and take actions to ensure monthly targets are being achieved
- Proactive guidance of the Segmented Vertical / Vertical Cluster in the Hapag-Lloyd Area organizations in terms of GNP Account strategy & performance (Push & Pull activities)
- Pro-active contribution in developing, implementing and using new systems (Opportunity and Allocation Management, Salesforce etc.)
- Conduct Market analysis and provide respective feedback on trade development, rates, competition activities, seasonalities etc. to all relevant stakeholders
Requirements
Experience
- Liner Shipping experience, especially in Global & Key Account Management, Sales & Marketing roles
- Proven Sales Execution ability and negotiation skills
Skills & Competencies
- Outgoing and positive Sales mentality
- Good communication and influencing skills with a proficiency in English is a must
- Ability to work independently and take over responsibility without supervision
- Structured, detailed and well organized working attitude
- High level of self-motivation and self-organization. Being able to meet deadlines and provide high quality in work also under pressure
- Analytical thinking and ability to identify market opportunities
- Reliable and motivated team player
- System skills (MS-office applications, particularly PowerPoint and Excel)
JOB SUMMARY
Account Manager - Global Account Management/Global NVO Program/GNP
HAPAG-LLOYD PTE. LTD.
Singapore
15 days ago
N/A
Full-time
Account Manager - Global Account Management/Global NVO Program/GNP