Senior Sales Manager (Service Agreements and Repairs)
Job post no longer accepts applications
CARRIER SINGAPORE (PTE) LIMITED
- Sales, backlog, orders, and margin forecasting for both SA and SR segments.
- Manage service sales team on sales orders and pipeline management for SA and SR segments. This includes guidance and management of proposals, quotations and tenders.
- Develop go to market strategies for SA & SR that will increase revenue incrementally.
- Drive regional and global initiatives focused on growth such as Connected services contracts, Digital services etc.
- Conduct seminars and engagement with key customers to expand service business and offerings
- Employee development on performance, training requirements for all segments including operations, sales, coordinators, and field staffs.
- Manage human resource related issues within the service sales division with HRBP, such as compensation & benefits and welfare & communication.
- Ensure compliance to safety regulations and obligations in accordance with global EH&S standards.
- Provide support to region functional leaders in development of initiatives to grow the service business.
- Collaborate with Service operations for managing customer complaints and escalation to ensure resolution of customer issues in a timely manner
- Identify potential opportunities of improvement within the service division's processes to make changes and accomplish sales operational excellence.
- Drive sales management and sales operations processes such as sales target settings, Participation in building incentive structure for sales team etc.
Competencies
- Proficient in communication, relationship building and people management
- Able to travel around Singapore on a high frequency as part of sales & customer management.
- Able to connect closely with ground staffs and frontline sellers to understand & solve the challenges they face.
- Experience in leading a sales team and a proven track record of achieving targets. Knowledgeable in HVAC background is a plus.
- Otherwise, must be able to pick up engineering knowledge fast (in the Mechanical / Thermal Field) Willing to challenge status quo to initiate meaningful change
JOB SUMMARY
Senior Sales Manager (Service Agreements and Repairs)
CARRIER SINGAPORE (PTE) LIMITED
Singapore
7 hours ago
N/A
Full-time
Job post no longer accepts applications
Senior Sales Manager (Service Agreements and Repairs)
Job post no longer accepts applications