Key Responsibilities:

• Customer Order Management: Handling concrete orders, coordinating with customers on delivery schedules, and ensuring timely fulfillment of orders.
• Inquiry Handling: Addressing customer inquiries about concrete products, specifications, and delivery schedules.
• Leads Generation (Potentially): Identifying potential customers in the construction and renovation industries and generating leads through cold calls or networking.
• Technical Support: Providing technical advice, recommendations, and solutions to customers regarding concrete products and applications.
• Problem Resolution: Addressing customer concerns and complaints related to concrete orders and deliveries.
• Customer Relationship Management: Building and maintaining positive relationships with customers.
• Sales Support: Assisting sales managers and teams in achieving sales targets.

Able to travel and work in the west of Singapore.

Skills and Qualifications:

• Communication Skills:Excellent verbal and written communication skills are essential for interacting with customers.
• Problem-Solving Skills:The ability to identify and resolve customer issues efficiently.
• Customer Service Skills:A strong customer service orientation is crucial for building positive relationships with customers.
• Knowledge of Concrete Products:Familiarity with concrete types, specifications, and applications is beneficial.