Field Service Specialist

Job Description & Requirements

• Schedule daily jobs, project management, design and coordination services for the installation of Uninterruptible Power Supply System and/or related equipment, products and/or services represented by Adelmo.
• Involve in projects from the concept and detail of the design through to implementation, testing and handover.
• Provide assistance in preparing construction and/or as-built drawings and documents for submission of approval.
• Investigate sites, analyse and survey work place safety and access.
• Collaborates with principal, specialists and other engineers to produce drawings, schematics and wiring diagrams. Review designs and specifications submitted by vendors and contract specialists.
• Schedule and manage installations, preventative maintenance, repairs, and field service upgrades.
• Provide technical support to system installers and/or clients to facilitate completion of project.
• Provide customers with regular reports and feedback on their service requests.
• Maintain a field service database to monitor and minimize mean time between failures.
• Evaluate and resolve problems.