Role Overview:
Be a part of BeFound's mission to redefine skincare education by focusing on ingredient knowledge and suitability. We are looking for a passionate and knowledgeable Skincare Analyst to join our dynamic team. As a brand ambassador and subject matter expert, you will educate and empower clients to achieve their skincare goals while promoting brand awareness and trust.

This is a work-from-office role, ideal for someone who thrives in a fast-paced, collaborative start-up environment. You'll work alongside a passionate, innovative team that values adaptability, proactive problem-solving, and hands-on contributions.

Key Responsibilities:

• Walk our clients on their skincare journey programs and advise products with ingredients suitable for their skin
• Share market knowledge on the latest trends, products and services in the skincare & beauty industry
• Build knowledge and data of skincare ingredients
• Plan out each client's skincare and makeup journey
• Build good client relationships and long term engagement with our clients
• Assist clients in understand their skin better with skincare ingredients through 1-1 consultations
• Create skincare database in BeFound's skincare library
• Handle customer objections and convert opportunities to an extended journey with client

Qualifications:

• Passionate about skincare and is inquisitive about skincare ingredients
• Experience in a customer relations role is a bonus
• Experience in the skincare & beauty industry is a bonus
• A problem solver, quick witted and a team player
• Relevant degree in Cosmetic Science, Pharmaceutical is highly preferred
• Able to work on rotating weeks (Mondays to Saturdays, Tuesdays to Saturdays)

What We Offer:

• A work-from-office environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other's success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).