Location : Jurong East, West Region

Salary: Up to $4,000 per month

Industry: Industrial Equipment Supply

Work Week: 5 Days - 8.30am to 5.30pm

About the Company:
Our client is a globally recognized Multinational Corporation (MNC) in the engineering sector, known for delivering innovative industrial solutions. As they continue to expand in the region, they are seeking a detail-oriented and customer-focused Inside Sales Support Executive to support sales operations and quotation management across international teams.

Key Responsibilities:

Customer Support & Quotation Management

• Respond to customer inquiries regarding stock availability, lead times, and delivery schedules.
• Liaise with HQ and other global offices for spare parts availability and pricing.
• Handle RFQ (Request for Quotation) processes, including coordination with intercompany departments and regional subsidiaries to ensure timely and accurate pricing.
• Verify that pricing in quotations complies with corporate pricing structures and guidelines.
• Review and validate all quotes for completeness and accuracy.
• Investigate and resolve pricing or data discrepancies in quotations.

Sales Coordination & Order Fulfillment

• Manage and process business inquiries and sales orders, ensuring seamless communication between internal teams and customers.
• Generate commercial quotations and follow through to order confirmation and delivery.
• Coordinate with production facilities and sub-suppliers to meet delivery requirements.
• Enter and maintain accurate customer, quote, and order data in SAP.
• Work alongside Application Engineers to provide technical support during quotation and order processing stages.
• Collaborate with the Sales, Engineering, Production, and Quality teams to ensure project requirements are met.
• Address design changes or conflicts early to prevent order delays.
• Meet and exceed KPIs related to quotation turnaround time, order accuracy, customer satisfaction, and internal response times.

Requirements:

• Diploma or GCE 'A' Level or equivalent.
• Minimum 3 years of experience in inside sales, quotation support, or order processing, preferably within an MNC or engineering environment.
• Solid experience managing RFQs across intercompany departments and subsidiaries is essential.
• Proficiency in SAP is preferred.
• Strong English communication skills (written and spoken).
• Detail-oriented, responsive, and customer-centric.
• Skilled in Microsoft Office and project tools (e.g., MS Project).
• Able to work independently, under pressure, and with cross-functional global teams.

Why Join Us?

• Be part of a reputable global MNC with strong market presence.
• Exposure to international coordination and cross-border collaboration.
• Supportive team culture and structured career development path.

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following informations:

Personal Particulars (with short residence address)
Education
Work experiences (period of employment & job duty) in point forms
Reasons for leaving each employment
Expected salary
Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)