Air Export Manager | Up to $5.6k | HAWB + MAWB | Proficient in freight forwarding software | Changi

Working Location: Alps Ave (Changi)
Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
Basic Salary: $4000-$5600

Responsibilities

• Lead a team of Air Export Ops (Local team + Offshore Business process outsourcing [BPO] team in Manila) who execute and handle full set of export airfreight documentation including HAWB (House Air Waybill), MAWB (Master Air Waybill), invoices, packing lists, permits and pre-alerts to destination office / origin shipper
• Lead a team of hybrid Export Ops + Customer Service for out of office hour and weekend activities (Critical Response Team - CRT)
• Manage resources and manpower deployment especially during weekend and PH
• Monitor flight schedules, cargo readiness, and ensure all documentation is submitted accurately and on time
• Ensure proper customs clearance procedures and compliance with relevant export regulations
• Track and trace export shipments, proactively provide updates to internal customers, and resolve delays or discrepancies
• Prepare and verify export billing, ensure costing is accurately reflected, and handle supplier / network invoices & disputes
• Build and maintain good working relationships with vendors and internal stakeholders
• Support the Senior Ops Manager for process re-engineering improvements and ad hoc operational tasks
• Maintaining knowledge of, and compliance with, international trade laws and regulations
• Documenting and maintaining records of all export transactions and ensure accuracy in all company databases and freight management system
• Assist the Senior Ops Manager to handle and manage Air Freight Terminal matters and escalations.
• Involved in new customer or process implementation and SOP maintenance
• Train and coach new staffs on board for export activities

Requirements

• Min. 2-3 years of relevant experience in airfreight export operations
• Strong knowledge of airfreight documentation, airline booking procedures, and customs/export regulations
• Familiar with Singapore customs procedures and systems (e.g., Tradenet, Cargo Community Network)
• Proficient in Microsoft Office and experience with freight forwarding software (e.g., CargoWise, Cargowise One, or equivalent)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant