Job Description

• Assist in overseeing lounge operations as required.
• Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.
• Assist in the re-deployment of staff where required and ensure that manpower requirements are met for all the various staff groups.
• Assist in training new staff in the lounge and ensure product knowledge is accurately delivered to staff.
• Participate and help the staff with the daily operations
• Possess full knowledge of food, beverages, and other products & services served/provided by the lounge.
• Responsible for all ordering, inventory, stationery, and stocks for daily use in the lounge.
• Receiving and maintaining records and accounts for food, beverage, and store supplies received from vendors.
• Attend to customers' queries, feedback, and complaints in a timely professional way.
• Conducting and submitting monthly consumption and inventory checklist
• Any additional duties (including hands-on cleaning duties) as required

Requirements

• Degree or Diploma Holders
• Relevant hands-on experience in F&B Operations would be an advantage
• 2-3 years of experience in serving in the F&B field is preferred
• Able to accept 6 days of rotating shift working hours as required by the airport's operations (Morning shift, afternoon shift, and midnight shift) including Public Holidays
• Fluency in written and verbal English
• Good communication and interpersonal skills
• Always maintain a high standard of personal hygiene, neatly attired and professionally groomed.

*We regret that only shortlisted candidates will be contacted