Call Centre Officer
2 days to apply
TOP PARKING PTE LTD
Responsibilities:
Requirements:
- Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry.
- Identify and escalate any carpark issue.
- Provide information to customers for any carparks enquiries like pricing, availability etc.
- Research, identify and resolve customer complaints by understanding the root of the problem.
- Monitoring of carpark entrance / exit condition via CCTV cameras.
- Ad hoc duties assigned by superior and managers.
Requirements:
- Must be able to perform shift duties.
- Basic computer knowledge.
- Able to multi-tasks and work in an intense environment.
- No experience are welcome to apply as training will be provided.
- Potential to be promoted to Team Leader position within 6 to 9 months based on excellent performance.
JOB SUMMARY
Call Centre Officer
TOP PARKING PTE LTD
Singapore
a month ago
N/A
Full-time
Call Centre Officer
2 days to apply