Housekeeping Supervisor
CARLTON CITY HOTEL (SINGAPORE) PTE. LTD.
This role is required to cover all sections of Housekeeping Department such as rooms, public area and laundry.
1.\tEnsures highest standard of cleanliness, order and appearance of the Hotel according to the standards and procedures set by the Hotel Management.
2.\tResponsible to supervise, train and inspect the work of Housekeeping Attendants to ensure that all tasks are completed in accordance to Hotel's standards.
3.\tPrepares and distributes assignment sheets to staff and reviews priorities.
4.\tMonitors staff attendance records and documents any lateness or absenteeism.
5.\tCheck Housekeeping Attendants' cart for proper supplies, neatness, cleanliness and addresses any technical problem.
6.\tAssigns designated keys and beepers to staff and maintains accurate records.
7.\tMonitors forecasted occupancy and ensures adequate manpower for cleaning of check out rooms.
8.\tAssists in guests' requests for housekeeping items or additional supplies in a timely manner and follow up with delivery and return of items.
9.\tReviews status of housekeeping tasks with Manager and follows up with outstanding issues before closing shift.
10.\tInspects public areas/bathrooms, restaurants, gym, pool area, and service areas after being cleaned by housekeeping attendants to ensure cleanliness level is met.
11.\tAssists housekeeping attendants with their job functions where needed to ensure optimum cleanliness and service standards for guests.
12.\tConducts training of staff.
13.\tReports staff disciplinary problems to superior and participates in the counseling of staff.
14.\tHandles staff grievances, disciplinary issues and provides counseling accordingly.
15.\tResponsible to check supplies in storage areas and completes requisition for additional supplies needed.
16.\tResponsible to carry out any other duties and responsibilities as and when assigned by the Management of the Hotel and department.
Requirement
1.\tSecondary education or equivalent
2.\tMinimum 2-year experience in a similar job role preferably in a hotel
3.\tPossesses working knowledge of applicable sanitation standards preferred
4.\tStrong team player
5.\tAble to work shifts, weekends and during Public Holiday.
1.\tEnsures highest standard of cleanliness, order and appearance of the Hotel according to the standards and procedures set by the Hotel Management.
2.\tResponsible to supervise, train and inspect the work of Housekeeping Attendants to ensure that all tasks are completed in accordance to Hotel's standards.
3.\tPrepares and distributes assignment sheets to staff and reviews priorities.
4.\tMonitors staff attendance records and documents any lateness or absenteeism.
5.\tCheck Housekeeping Attendants' cart for proper supplies, neatness, cleanliness and addresses any technical problem.
6.\tAssigns designated keys and beepers to staff and maintains accurate records.
7.\tMonitors forecasted occupancy and ensures adequate manpower for cleaning of check out rooms.
8.\tAssists in guests' requests for housekeeping items or additional supplies in a timely manner and follow up with delivery and return of items.
9.\tReviews status of housekeeping tasks with Manager and follows up with outstanding issues before closing shift.
10.\tInspects public areas/bathrooms, restaurants, gym, pool area, and service areas after being cleaned by housekeeping attendants to ensure cleanliness level is met.
11.\tAssists housekeeping attendants with their job functions where needed to ensure optimum cleanliness and service standards for guests.
12.\tConducts training of staff.
13.\tReports staff disciplinary problems to superior and participates in the counseling of staff.
14.\tHandles staff grievances, disciplinary issues and provides counseling accordingly.
15.\tResponsible to check supplies in storage areas and completes requisition for additional supplies needed.
16.\tResponsible to carry out any other duties and responsibilities as and when assigned by the Management of the Hotel and department.
Requirement
1.\tSecondary education or equivalent
2.\tMinimum 2-year experience in a similar job role preferably in a hotel
3.\tPossesses working knowledge of applicable sanitation standards preferred
4.\tStrong team player
5.\tAble to work shifts, weekends and during Public Holiday.
JOB SUMMARY
Housekeeping Supervisor
CARLTON CITY HOTEL (SINGAPORE) PTE. LTD.
Singapore
7 days ago
N/A
Full-time
Housekeeping Supervisor