Job Description:

Reporting to the Director of Sales/Marketing, the incumbent is responsible in maximizing revenue by driving the sales of hotel guest rooms for the designated industry that he/she is in charge of. He/She is to review sales and other revenue-generating business plans, identify gaps, ensure proactive measures to fill hotel rooms and actively meet set targets.

Responsibilities:

• Daily sales activities include telemarketing, sales calls, hotel inspections, corporate entertainment etc.

• Be familiar in the sales process and demonstrate effective communications in engaging clients: ask open-ended questions, take the initiative to follow up, anticipate and manage expectations, overcome objections, handle closing and obtain post-feedback

• Acquire new sales leads/ prospects and establish new accounts

• Foster and develop long-term relationship with existing clients to build rapport and maintain loyalty

• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans

• Follow up with clients on account-related matters

Qualifications & Experience:

• Minimum 2 years of relevant experience in hospitality industry

• Knowledge of MICE industry with a wealth of contacts will have an added advantage

• Excellent communication, interpersonal, networking and organisational skills

• Strong negotiation and presentation skills

• Able to work well under pressure in a fast paced environment

• Self-motivated, team player, result-oriented individual with strong business acumen

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent