Assistant Restaurant Manager
TIAN TIAN FISHERMAN'S PIER SEAFOOD RESTAURANT PTE. LTD.
Roles & Responsibilities
- Greet and serve customers, show customers to their tables
- Present menus, efficiently take customer orders including any special requests
- Communicating with customers to ensure satisfaction and resolve any complaints
- Ensure orders are correct and delivered promptly
- Effectively communicate with Kitchen staff on order details
- Input order into POS system
- Arrange table settings and maintain a cleanliness and tidiness at the dining area
- Maintain the table setting by clearing courses as completed, replacing utensils and cutlery, refreshing water glasses
- Processing customer payments
- Handle customer complaints in a polite and professional manner
- Discuss with Kitchen staff and review daily specials, changes on the menu and requests made for reservations
- Maintain up-to-date working knowledge of menu items and daily specials
- To work independently and be a team player
- Comply with safety, health and hygiene policies and procedures
- To carry our ad-hoc duties as assigned
- To always strive towards best customer satisfaction ensuring customers are satisfied with their food order, beverages and service
- Able to handle Chinese / English Speaking customers.
- MUST be able to work on weekends and Public Holidays
JOB SUMMARY
Assistant Restaurant Manager
TIAN TIAN FISHERMAN'S PIER SEAFOOD RESTAURANT PTE. LTD.
Singapore
5 days ago
N/A
Full-time
Assistant Restaurant Manager