Job Description:

- Develop, implement, and review operational policies and procedures

- Check Workstations for operations

- Ensure food is served in accordance with SOPs

- Manage quality control at both outlet and execute crisis management plans

- Manage productivity performance

- Responsible for inventories and stock-taking activities

- Facilitate and maintain compliance with all legislative and regulatory requirements

- Cover duties (both service and kitchen) when required

- Manage site/outlet and equipment maintenance

- Maintain Standards and Standard Operating Procedures for store operations

- Solve problems and make important policy, planning, and strategy decisions

- Generate reports and present store performance

- Responsible for income and expenses

- Follow F&B safety and hygiene policies and procedures

- Conduct outlet audit to upkeep standards and conduct staff performance assessment process

- Manage training at the store level

- Handle disputes, grievances, and disciplinary matters at the store level

- Administer purchasing and receiving procedures

Requirements:

- Preferably with more than 3 years of experience as area manager or store manager in Japanese restaurant.

- Looking for Japanese and English speaking candidates to who are required to speak with Japanese-speaking clients and management.

- Excellent interpersonal and communications skills, able to liaise with all employees

- Positive attitude, dedicated, committed, and keen to learn

- Highly self-motivated and a self-starter

- Able to do shift work including weekends and public holidays