Your duties as an Immigration Specialist are as follows:

• Cultivate strong client relationships by delivering exceptional customer service and guidance throughout the immigration application process.
• Manage the entire immigration application process, from content development to final service delivery.
• Coordinate submission schedules for Singapore Permanent Residency and Citizenship appointments, ensuring accuracy and meeting deadlines.
• Actively explore new sales prospects through various methods like cold calling, networking, and leveraging social media.
• Undertake additional assigned tasks, including educating clients on the entire application process and assisting in liaising with respective companies for necessary documentation.
• Guide clients on ICA (Immigration and Checkpoints Authority) requirements in Singapore, ensuring adherence to immigration regulations and timelines.
• Respond to client inquiries through various communication channels, such as phone, email, and in-person meetings, providing accurate and timely responses.
• Assist in other duties as required.

Requirements:

• Hold at least 1 years of experience in a similar role, preferably within the immigration or consultancy industry.
• Self-driven, resourceful, and able to work independently.
• Demonstrate exceptional interpersonal and communication skills for establishing and maintaining strong client relationships.
• Capable of working both independently and collaboratively within a team.
• Achieve the Management's monthly KPIs.