Duties and Areas of Responsibility

• Promptly and courteously answer, screen, and forward telephone calls to the appropriate personnel.
• Take and deliver messages when the relevant personnel are unavailable
• Respond to inquiries about the organization and provide callers with addresses, directions, and other relevant information
• Provide typing support, including the preparation of memos, letters, transmittals, and other documents
• Sort and distribute incoming and outgoing mail, faxes, and emails
• Assist with HR-related tasks, such as employee onboarding, benefits administration, and record-keeping
• Assist in organizing company events and sourcing quotations (e.g., for catering, team bonding activities, and company trips)
• Schedule appointments and meetings
• Collate and regularly update staff lists and contact details
• Assist in the preparation of employee timecards and driver work schedules
• Register employees for training and manage training records
• Monitor and update the CSOC course for workers. Enroll in courses for workers.
• Perform other clerical duties such as scanning and filing personnel files, photocopying, and document collation.
• Perform IT administrative tasks and support, including managing IT assets, user accounts, and access permissions for new joiners and resigning staff.
• Provide support to the immediate superior.
• And other related duties as assigned

Knowledge and Skill Requirements

• Minimum "O" Level qualification
• Knowledge of administrative and clerical procedures
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong interpersonal, telephone, and communication skills
• Willingness to learn and take on new responsibilities
• Self-motivated with keen attention to detail
• Commitment to high-quality work
• Flexible, adaptable, and able to work effectively in a team environment

Working Hours: Monday to Friday, 9:00 a.m. - 6:00 p.m.
Location: Approximately a 10-minute walk from Admiralty MRT Station