Job description

The HR Manager (Learning and Development) supports the Head of Human Resource and the Professional Development Lead in driving staff development, talent management, staff engagement and HR compliance matters. The role is instrumental in building a capable, agile and engaged workforce aligned with the organisation's strategic goals.

Staff Development

• Collaborate with key stakeholders to develop and review staff development plans aligned with organisation objectives and evolving sectoral needs.
• Implement and drive strategies, policies and processes to foster a strong learning culture.
• Conduct learning needs analysis and evaluations, and propose upskilling and reskilling programmes to meet current and future capability gaps.
• Develop, implement and maintain a competency framework that supports career development.
• Collaborate with departments to embed competencies into learning pathways.
• Design and implement leadership development programmes to build a robust internal leadership pipeline.
• Execute feedback programmes for leadership development and employee growth.
• Procure and manage external supervision/coaching programmes to meet learning needs.
• Organise and manage in-house training sessions and staff induction programmes.
• Oversee training administration and logistics.
• Administer industrial attachment programmes for interns.
• Manage training budgets and administer grant schemes to optimise learning investment.
• Monitor, evaluate and enhance learning initiatives and programmes.
• Track key learning indicators and provide regular reports to drive continuous improvement.

Talent Management

• Develop and implement strategies for career progression and succession planning as part of a comprehensive internal mobility, reskilling, and talent retention framework.
• Define clear criteria for talent identification and assessment; drive initiatives to nurture and develop identified talent.

Employee Engagement and HR Governance

• Lead initiatives and activities to improve employee engagement and workplace satisfaction, cultivating a positive and inclusive work environment.
• Manage and execute employee engagement surveys; analyse results and collaborate with stakeholders to implement action plans.
• Manage annual HR declarations such as the Code of Conduct.
• Serve as the HR department's Data Protection Officer; review and recommend improvements on data protection policies and practices within HR.

Job Requirements

• Degree in HR, L&D, Organisational Development or a relevant discipline from a recognised institution.
• Professional certification in L&D is advantageous.
• Minimum of 6 years' relevant experience in L&D, with at least 2 years in a managerial role.
• Experience in designing and implementing L&D strategies, competency frameworks, and leadership development programmes.
• Ability to conduct learning needs analysis and implement feedback tools.
• Excellent interpersonal and communication skills; a strong team player with the ability to work independently and collaboratively.
• Experience in the social service or non-profit sector is a plus.