JOB SCOPE:

• Provide consistent professional spa massage (either foot or body) in accordance with spa standards.

• Professionally advise customers on the benefits of the treatments performed.

• Be sensitive to each customer's comfort level and service needs.

• Ensure guest comfort during the treatment by monitoring room temperature, lighting, and music level.

• Enquiring about guests' medical conditions and allergies before providing spa services.

• Setting up spa and work stations, responsible for the maintenance of cleanliness and neatness of the spa facilities.

• Handle customer queries and concerns efficiently and politely.

• Resolving guest complaints and reporting any accidents to the supervisor.

JOB REQUIREMENTS:

• Good interpersonal Skills. Good communication and listening skills.
• Team player.
• Have enthusiasm and possess superb customer service skills.
• Customer-oriented.
• Take pleasure in working with people and have an outgoing personality.
• This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.