Work Location : Marina Square

Reports to : Senior Executive, Customer Relations

Responsibilities:

• Responsible for daily operations of the information counter, attend to customers enquires and assist with shopping mall's promotions and redemptions.
• Handle face to face and phone calls feedbacks.
• Raise work order whenever tenants request for technical assistance.
• Handle daily redemption and settlement of Marina Square Gift Voucher (MSGV) for credit cards reward program.
• Perform mall gift vouchers sales transaction and responsible for reconciliation of daily sales takings.

Requirements:

• Minimum 'N' / 'O' / 'A' / Diploma level holder.
• 1 year experience in frontline customer service or hospitality industry preferred.
• Good oral and written communications skills.
• Passion for customer service and possess good customer handing skills.
• Pleasant and friendly personality.
• Able to work shifts, weekends, and Public Holidays.

Shift work hours:

• Morning: 9.30am to 7pm
• Afternoon: 12.30pm to 10pm
• 5-day work week, 3 weeks shift pattern

Salary : $2000 to $2350 per month

Allowance: Laundry - $40, Mobile - $20, Shift Allowance - Morning shift - $5 / Afternoon shift - $7