Regional Sales Manager - Public Sector
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THALES DIS (SINGAPORE) PTE. LTD.
Responsibilities:
Customer focus
Accounts acquisition
Accounts management
Business development
Requirements:
Customer focus
- In charge of prospecting, promoting and selling identity and biometrics related solutions to customers
- Be the primary sales interface for the assigned accounts, including business and administrative coverage
- Interface with various resources within the Business Units to ensure the customer needs are fully addressed and that appropriate resources are allocated in due time to the account
- Ensure the overall customer satisfaction. Build and follow the relevant recovery plans
- Ensure consistency between the different local commercial approaches on DIS's level in order to achieve both short to long term business results
- Establish high-level strategic relationships with the accounts. Identify main contacts and decision makers. Facilitate the creation of relevant relationships for the appropriate DIS resources.
- Create and implement a follow up process in order to monitor the customer actions.
Accounts acquisition
- Collaborate closely with Bid Manager to set up tender response strategies and Bid process deliverables. Coordinate and manage tenders answer when a Bid manager hasn't been appointed.
- Be accountable for all named accounts revenue streams
- Provide the accounts with product evolution inputs and roadmap definition
Accounts management
- Follow the project implementations, set up a crisis management plan if necessary
- Ensure that relevant Market information are communicated internally in DIS
Business development
- Develop, propose and implement strategic planning for each country/account, in line with DIS's sales strategy
- Identify new opportunities and position DIS as a key partner within the accounts
- Improve DIS's offering by creating values and information sharing processes for efficient exchange of information about customers, competitors and industry
- Create technical and sales synergies with third parties to enlarge the sales opportunities scope at the customers'
Requirements:
- Engineering or Business school diploma or undergraduate degree
- A minimum of 10-year experience in solutions selling and large account management, ideally in the ID & Passport / Law Enforcement / Border Management / Digital Transformation
- Strong solution sales skills
- Good business analysis and mid-term vision
- Good oral and written communication skills
- Negotiation skills
- Knowledge of High-Tech market: Smartcards, chips, PKI
- Marketing analysis skills
- Good understanding of the Public Sector
- Good knowledge of Microsoft Office package
- Customer/Business oriented
- Interpersonal skills
- Ability to create and maintain good relationships with top managers and government officials
- Diplomacy
- Organized
- Leadership
- Accountable
JOB SUMMARY
Regional Sales Manager - Public Sector
THALES DIS (SINGAPORE) PTE. LTD.
Singapore
19 hours ago
N/A
Full-time
Regional Sales Manager - Public Sector