Consumer Telesales Acquisition
DCS CARD CENTRE PTE. LTD.
Key Responsibilities:
Job Qualifications:
Personal Characteristics & Behaviours:
- Cold Calling: Delivering scripted talks to card members via outbound calls, shortlist and promote CASH product (DCASH/ReadyCash) to potential card members.
- Telephone Sales: To achieve daily outbound call targets and duration and monthly assigned Sales Target.
- Consultation: Conduct detailed discussions with qualified card members to understand their financial needs and recommend suitable products and tenure.
- Application Processing: Acquire and input accurate information into the digital loan portal and actively follow up from start to finish.
- Compliance: Ensure all origination activities are digitally voiced documented and comply with MAS regulations and company policies.
- Customer Support: Assist and provide customer service support to card members and/or direct enquiries to the relevant department.
Job Qualifications:
- Education Qualification: GCE N & Above.
- At least 1-2 years' experience, in Telesale.
- Knowledge of PDPA, DNC provisions
- Excellent telephone etiquette and good verbal communication skills (English & Mother Tongue)
- Highly motivated and a driver for excellence
- Able to perform basic tasks on MS Words and Excel
- Comfortable with quotas & sales targets
- Must be able to work under pressure and within a team environment.
- Having experience with banking products, such as balance transfers and personal loans, will be considered an advantage.
Personal Characteristics & Behaviours:
- Good problem-solving skills
- Good office applications skills
- Meticulous and self-motivated
- Ability to multi-task and a keen learner
- Team-player
JOB SUMMARY
Consumer Telesales Acquisition
DCS CARD CENTRE PTE. LTD.
Singapore
16 hours ago
N/A
Full-time
Consumer Telesales Acquisition