Salary: $5,000 + AWS

Working Hours: 5 days work week, Mon - Fri (9 am to 6pm)

Working Location: Harboufront (Nearest MRT harbourfront)

Key Responsibilities

• Oversee daily operations and service delivery to the client in accordance with the contractual agreement.
• Ensure high-quality, cost-effective service that adapts to the evolving needs of the business.
• Provide leadership in contract, operations, and service management, contributing to the development and implementation of standardized policies, procedures, and controls.
• Monitor service level agreements (SLAs) and key performance indicators (KPIs), reviewing them regularly to align with changing business and operational requirements.
• Fulfill contractual manpower requirements by ensuring a comprehensive induction process, ongoing skills development, career progression, and employee retention initiatives.
• Manage employees effectively while ensuring compliance with all relevant local government regulations.
• Promote employee and customer engagement, driving continuous improvement initiatives.
• Ensure full statutory compliance, act as the primary point of contact for all service-related matters, conduct risk assessments, coordinate emergency procedures, and maintain proactive client communication.
• Design and implement systems and programs to enhance service quality, optimize equipment and material usage, and maximize workforce productivity.

To apply, kindly send your updated resume via whatsapp to 91877866.

Thank you.

EA License No.: 96C4864

Reg.No.: R21101563 (HANNY NURDJAJA)