About Our Client:

Our client is in search of an Operations Manager with proven experience to ensure smooth and efficient operations within their coworking space business.

Job Responsibilities:

• Develop and execute data-driven sales plans to exceed occupancy and revenue targets.
• Proactively acquire potential clients through business networking, cold visits, LinkedIn operations, collaboration with real estate agents, and referrals.
• Provide personalized space tours and proposals based on client needs, emphasizing amenities and community value.
• Offer customized services to both new and existing members, ensuring a seamless onboarding experience and building long-term loyalty.
• Monitor local office buildings and coworking market trends, optimize strategies based on sales metrics and market insights, and strengthen competitive advantages.
• Collaborate regularly with other departments to handle client needs, implement feedback, and improve processes to enhance satisfaction and retention.
• Lead the sales team to meet occupancy and revenue targets, driving performance growth through practical training, skill enhancement, and KPI evaluations (including conversion rates, space utilization, etc.)

Job Requirements:

• Bachelor's degree or higher, with no specific major requirement.
• 3-5 years of experience in the coworking industry, with preference given to candidates in similar roles with current employers.
• Possess a strong business development spirit and excellent client relationship management skills.
• Proven track record in strategic sales planning and successful execution.
• Excellent interpersonal and communication skills.
• Proficiency in both English and Mandarin to liaise with Mandarin-speaking stakeholders.

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Toh Qiu Wei (R23116260)