- Review and enhance in store display to encourage sales from walk-ins and passer by

- Ensure smooth daily operations of shops based on standard operating procedure

- Proper upkeep of shop infrastructure and that housekeeping standards are maintained

- Ensure marketing and promotional activities are carried out efficiently

- Ensure sufficient stock especially for upcoming promotion

- Co-ordinate and execute relevant marketing and instore programmes

- Provide constant feedback to Retail Operations Manager on shop operational matters, if any

- Periodic checks on competitors' pricing, merchardising display & marketing activities.

- Coordinate regular shop stock take exercise

- Ensure that operational issues / information are promptly and accurately delivered

- Follow up with operational matters and deliver solutions that are efficient, accurate, and aligned with company policies

- Develop and improve operational workflows to enhance stores' productivity and efficiency

- Assist in planning, organisation and execution of new initiatives, operational procedures, trainings, inventory stocktake and be present where required

- Liaise with cross-functional departments and external vendors to troubleshoot operational tech & equipment, such as POS issues, production defects, resolving customer grievances etc.

- Coordinate the procurement monthly store supplies, and all necessary operational materials and all store events

- Perform other duties as assigned

Candidates with food hygiene certificate will have added advantages.