Job Summary:

We are seeking enthusiastic and customer-focused Retail Assistant to join our team at our vibrant KKV store in Central, Tiong Bahru. You will play a key role in providing excellent customer service, maintaining store standards, and contributing to a positive shopping experience. This role requires a highly motivated individual with a strong work ethic and a passion for retail.

Key Responsibilities:

Sales Support:

• Contribute to achieving monthly sales targets through effective sales support.
• Assist customers with inquiries and purchases, providing excellent customer service.

Customer Service:

• Actively engage with customers, understanding their needs and providing assistance.
• Resolve customer inquiries and complaints promptly and professionally.
• Contribute to a positive and welcoming shopping environment.

Product Handling and Quality Control:

• Regularly patrol assigned areas, checking product expiry dates and quality.
• Ensure sufficient stock on shelves and replenish as needed.
• Report any product defects or issues to the duty manager immediately.
• Manage and maintain trial/sample packs, ensuring adequate supply and reporting any shortages or damage.

Store Maintenance:

• Maintain cleanliness, organization, and visual appeal of assigned areas, adhering to KKV's merchandising standards.
• Assist with general store maintenance tasks as needed.

Store Security:

• Support loss prevention efforts by being vigilant and reporting any suspicious activity.

Job Requirements:

• Minimum 'O' Levels / ITE or equivalent. Experience in retail is preferred but not essential.
• Excellent customer service skills and a positive, friendly demeanour.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Ability to work a rotating retail schedule, including weekends and public holidays.
• Proficient in basic computer operations (e.g., POS system / Microsoft).
• Strong attention to detail and organizational skills.

Please send your resume to: kkvhrsingapore@gmail.com

Working location: Tiong Bahru