Workshop Business Director
MTM XCLUSIVE AUTO PTE. LTD.
Key Responsibilities:
Qualifications:
- Identify, approach, and secure new client accounts through targeted outreach, networking, and relationship building
- Identify and pursue new business opportunities, partnerships, and markets.
- Develop and execute strategies to increase sales
- Negotiate terms, close new business opportunities, and ensure profitability and margin objectives are achieved.
- Deliver exceptional client service, ensuring client satisfaction and retention.
- Provide leadership to the sales and business development teams, mentoring and supporting performance achievement.
- Collaborate closely with technical and service teams to ensure customer expectations and delivery standards are consistently met.
- Streamline and optimize operation service processes
- Lead initiatives in digital transformation, ensuring effective user testing and feedback implementation.
- Integrate and harmonize business processes to enhance operational efficiency across departments.
- Facilitate cross-departmental collaboration and integration to ensure seamless operational alignment.
Qualifications:
- Diploma or Degree in Business Administration, Automotive Engineering, or a related field.
- Minimum 5 years of experience in a workshop, automotive service, or sales/operations role, with at least 2 years in a supervisory or management capacity.
- Prior experience in managing workshop operations or business development in the automotive industry is highly preferred.
- Good understanding of workshop processes, parts and service workflows, and customer service standards.
- Knowledge of local automotive market, customer expectations, and competitor offerings.
- Strong interpersonal skills to handle client relationships and internal team communication.
- Able to provide training and support to junior staff to meet
- Proactive mindset in identifying new sales leads, building customer relationships, and converting prospects.
- Experience in achieving sales KPIs and negotiating service packages or contracts.
JOB SUMMARY
Workshop Business Director
MTM XCLUSIVE AUTO PTE. LTD.
Singapore
9 hours ago
N/A
Full-time
Workshop Business Director