Instructor (Bookings, events and sales) - Eunos
APSN LTD.
Job Description
Reservations & Administrative Management
Event & Operational Support
Class Coverage & Program Support
Customer Service & Communication
General Operational Assistance
Job Requirements
Reservations & Administrative Management
- Manage reservations for the café, catering services, and other vocational training programs.
- Prepare and provide accurate quotations to customers for services.
- Generate and manage invoices, ensuring timely processing and follow-ups.
- Maintain accurate records of bookings, transactions, and client information.
Event & Operational Support
- Assist with planning, organizing, and coordinating events and activities under the Specialized Programmes.
- Ensure timely and effective setup for café functions, sales booths, and other program-related events.
- Collaborate with other instructors and trainees to ensure smooth event execution.
Class Coverage & Program Support
- Provide coverage for vocational training sessions when instructors are unavailable.
- Support specialized program activities by assisting trainees and ensuring continuity in training.
- Assist trainees during café and event operations, promoting hands-on learning opportunities.
Customer Service & Communication
- Handle customer inquiries and provide excellent service, ensuring satisfaction with APSN's programs and services.
- Act as the point of contact for reservations, ensuring clear and professional communication with clients.
- Gather feedback from customers to improve services and enhance operational efficiency.
General Operational Assistance
- Ensure all administrative and operational tasks align with APSN's vocational training objectives.
- Support the supervising instructor with additional tasks as required, ensuring efficient program operations.
- Ensure compliance with financial policies and procedures.
Job Requirements
- Diploma or equivalent certification in Administration, Hospitality, or related fields.
- Minimum 2 years of experience in administrative support, event coordination, or a related field.
- Experience in vocational training or working with persons with intellectual disabilities is an advantage.
- Experience in F&B with experience in Sales and marketing preferred
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) for administrative tasks.
- Familiarity with invoicing and reservation systems is preferred.
- Strong organizational and multitasking abilities.
- Effective communication and customer service skills.
- Team-oriented and adaptable to support diverse operational needs.
JOB SUMMARY
Instructor (Bookings, events and sales) - Eunos
APSN LTD.
Singapore
18 days ago
N/A
Full-time
Instructor (Bookings, events and sales) - Eunos