Technical Support Associate
DCI CONSULTANTS PRIVATE LIMITED
19 hours ago
Posted date19 hours ago
N/A
Minimum levelN/A
Job Description :
• Coordinate with vendors for meter installation arrangement
• Address customer queries regarding metering concerns
• Attend to and troubleshoot any metering faults
• Investigate site abnormalities resulting from power surges or drops in energy consumption
• Perform meter accuracy tests upon customer request
• Follow up on meter readings not obtained by vendors or the Automatic Meter Reading (AMR) system
• Process daily tasks though the K2 workflow and coordinate with vendors for subsequent periodic meter readings or installations
• Communicate with SP Group regarding customer inquiries related to metering and replacement of faulty meters
Requirements :
• Diploma in Electrical or a relevant engineering field
• Fresh Graduates are welcome to apply
• Proactive and self-motivated
• Strong customer service and communication skills
• Prior experience in meter management is advantageous but not mandatory
• Candidates with the willingness to learn new skills will also be considered
Working Location : Central
**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**
• Coordinate with vendors for meter installation arrangement
• Address customer queries regarding metering concerns
• Attend to and troubleshoot any metering faults
• Investigate site abnormalities resulting from power surges or drops in energy consumption
• Perform meter accuracy tests upon customer request
• Follow up on meter readings not obtained by vendors or the Automatic Meter Reading (AMR) system
• Process daily tasks though the K2 workflow and coordinate with vendors for subsequent periodic meter readings or installations
• Communicate with SP Group regarding customer inquiries related to metering and replacement of faulty meters
- Manage meter inventory
Requirements :
• Diploma in Electrical or a relevant engineering field
• Fresh Graduates are welcome to apply
• Proactive and self-motivated
• Strong customer service and communication skills
• Prior experience in meter management is advantageous but not mandatory
• Candidates with the willingness to learn new skills will also be considered
- Interaction with customers either through email correspondence or in-person meetings at customer locations
- Working Hours: 8.30am - 6.00pm (Monday - Friday)
Working Location : Central
**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**
JOB SUMMARY
Technical Support Associate
DCI CONSULTANTS PRIVATE LIMITED
Singapore
19 hours ago
N/A
Contract / Freelance / Self-employed
Technical Support Associate