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Technical Support Associate


DCI CONSULTANTS PRIVATE LIMITED
19 hours ago
Posted date
19 hours ago
N/A
Minimum level
N/A
OtherJob category
Other
Job Description :

• Coordinate with vendors for meter installation arrangement

Address customer queries regarding metering concerns

Attend to and troubleshoot any metering faults

Investigate site abnormalities resulting from power surges or drops in energy consumption

Perform meter accuracy tests upon customer request

Follow up on meter readings not obtained by vendors or the Automatic Meter Reading (AMR) system

Process daily tasks though the K2 workflow and coordinate with vendors for subsequent periodic meter readings or installations

Communicate with SP Group regarding customer inquiries related to metering and replacement of faulty meters
  • Manage meter inventory


Requirements :

Diploma in Electrical or a relevant engineering field

• Fresh Graduates are welcome to apply

• Proactive and self-motivated

• Strong customer service and communication skills

• Prior experience in meter management is advantageous but not mandatory

• Candidates with the willingness to learn new skills will also be considered
  • Interaction with customers either through email correspondence or in-person meetings at customer locations
  • Working Hours: 8.30am - 6.00pm (Monday - Friday)


Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**
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JOB SUMMARY
Technical Support Associate
DCI CONSULTANTS PRIVATE LIMITED
Singapore
19 hours ago
N/A
Contract / Freelance / Self-employed

Technical Support Associate