Are you passionate about online shopping experiences, creative content, and digital innovation? We're looking for an Ecommerce Associate to help bring our products to life online and deliver a seamless, engaging experience for our customers.

In this role, you'll manage product listings, optimize website content, create eye-catching visuals, and support ongoing improvements to our online store.

If you're a detail-oriented problem-solver with a flair for design and a love for eCommerce platforms like Shopify, we'd love to hear from you.

Website Management & Product Listings

• Maintain and enhance website navigation and user experience.
• Upload and update product listings, including pricing and inventory changes.
• Organize and manage product categories and collections.
• Source and onboard new products as needed.

Content Creation & SEO

• Write and optimize product descriptions and templates for SEO.
• Review and rewrite existing descriptions to improve search performance.
• Set up and maintain web content, including articles, educational materials, and promotional content.

Visuals & Branding

• Edit and prepare product images and promotional assets for web.
• Design visually appealing graphics, artwork, and layouts in line with brand guidelines.
• Create website banners, marketing collaterals, and promotional visuals.

Innovation & Analysis

• Research and recommend new tools, features, and apps to improve website functionality and conversions.
• Monitor, track, and analyze performance of website content and campaigns.
• Contribute to eCommerce platform enhancements and assist with UX improvements.

Team Support

• Collaborate across teams to deliver projects and meet timelines.
• Support ad-hoc tasks and initiatives as needed.

Ideal Candidate Profile:

• Detail-Oriented: You have a keen eye for accuracy and consistency, especially when handling product listings, pricing, and visuals.
• Customer-Centric Approach: You think from the customer's perspective to optimise the online shopping experience.
• Tech-Savvy: Quick to learn new tools, platforms, and apps that can enhance workflow and site functionality.
• Team Player: You collaborate well with others but are also capable of working independently with minimal supervision.
• Proactive and Resourceful: You take initiative, troubleshoot issues, and seek ways to improve processes without always needing direction and implement practical solutions.
• Creative Thinker: You bring fresh ideas to improve product presentation, website design, and customer engagement.
• Strong communicator: You have the ability to communicate effectively across teams.
• Relevant experience: Experience working with Shopify or similar eCommerce platforms is highly preferred. Experience in Adobe suite of desktop publishing software such as InDesign, Photoshop, Illustrator and Microsoft Office