Key Duties and Responsibilities (but are not limited to)

• Preparation of sales quotation and follow-up with customer

• Liaising with customers and suppliers for order and delivery

• Assist sales representatives in forecasting/planning of goods order/delivery

• Handle sales order processing and other sales-related support and administrative duties

• Develop a new account to expand the client base

• Prepare sales reports regularly

• Handle all sales-related activities and documentation (Sample board ,Stock order, Packing List, Delivery Order &

Invoices)

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and

ensuring all sales representatives have high-quality, up-to-date support

• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer

queries, informing them of delays, arranging delivery dates, and scheduling marketing events

• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and

product numbers

• Inputting orders, ensuring they are processed according to customer requirements in SQL and ensuring all

orders are accurate and delivered on time

• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently

• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial

information to the finance department.

• Making the company's products and services as attractive to potential customers as possible.