Product area

20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for working with some of the toughest legal challenges of the information age. Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you address unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.

Job description

Our Legal team needs more than attorneys to keep things moving. Our Legal Operations team is charged with improving and maintaining the Legal team's internal processes, systems and tools. Responsible for tracking objectives, coordinating financial planning and solving technology challenges, you are entrepreneurial, proactive and highly organized. You keep costs down, engage third-party vendors and make the Legal team's services better, faster and more efficient.

Qualifications

Job responsibilities

• Process removal requests efficiently and accurately, including trademark issues, privacy issues, defamation issues, court orders, law enforcement requests and requests from government agencies.
• Identify and drive process improvements and infrastructure solutions to scale our operations and enhance operational quality.
• Design and execute policy and guidance development and implementation, and engage with cross-functional partners to drive changes.
• Be available for occasional remunerated on-call coverage during the weekend (~1-2 times per quarter).
• Respond to internal and external customer inquiries regarding YouTube's legal removals processes. Review graphic, controversial and sometimes offensive video content.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• Experience in content moderation, law, policy, operations or related fields.

Preferred qualifications

• Experience working with internet technologies, related policy and regulatory environments, content moderation, and support operations.
• Experience with SQL and spreadsheets.
• Demonstrated business judgment, combined with influencing and communication skills, and ability to build relationships with cross-functional partners across geographies.
• Excellent communicator with great people and presentation skills.
• Demonstrated analytical skills, including using data to drive strategy and business action.
• Ability to communicate in English and another local Asian language (i.e., Malay, Hindi, Korean, Japanese, Mandarin, etc.) fluently to work with key regional partners across APAC.