Chinese Restaurant Manager
DAPAIDANG GROUP PTE. LTD.
Key Responsibilities
Business Operations & Sales
Team Leadership & Guest Experience
Requirements
Business & Sales Acumen
Leadership & Customer Focus
Communication & Availability
Education
Business Operations & Sales
- Revenue Growth: Drive sales through strategic upselling, promotions, and special events, collaborating with management to meet and exceed revenue targets.
- Operational Efficiency: Oversee daily floor operations, including staff scheduling, table management, and coordination with the kitchen to ensure seamless service flow and cost-effective operations.
- Inventory & Supplies Management: Monitor and manage front-of-house supplies (e.g., menus, tableware) and coordinate with suppliers to optimize stock levels and minimize costs.
- Performance Reporting: Provide detailed reports on sales performance, guest feedback, and operational challenges to senior management, offering actionable insights to improve business outcomes.
- Promotions & Marketing: Partner with the management team to develop and execute promotional campaigns and events to enhance brand visibility and customer engagement.
Team Leadership & Guest Experience
- Team Leadership: Manage, train, and motivate a team of front-of-house staff, including servers and hosts, to deliver exceptional service aligned with company standards.
- Guest Experience: Ensure a memorable dining experience by addressing guest needs, handling feedback, and resolving issues promptly and professionally.
- Service Standards: Uphold high standards of cleanliness, presentation, and compliance with food safety and hygiene regulations (e.g., SFA guidelines).
- Ad Hoc Duties: Undertake additional tasks as assigned by management to support overall restaurant operations.
Requirements
Business & Sales Acumen
- Experience: Minimum 3 years in a managerial role within the F&B industry, with a proven track record in driving sales and managing operations, preferably in a full-service restaurant or Chinese dining establishment.
- Business Insight: Strong understanding of restaurant operations, including POS systems, cost control, and sales strategies, with the ability to contribute to revenue growth.
- Analytical Skills: Ability to analyze sales reports and operational data to identify opportunities for improvement and implement effective solutions.
Leadership & Customer Focus
- Leadership Skills: Demonstrated ability to lead and inspire a team, with excellent interpersonal and conflict-resolution skills.
- Customer-Centric: Passion for delivering outstanding guest experiences with a proactive approach to addressing customer needs.
- Regulatory Knowledge: Familiarity with Singapore's food safety regulations and industry standards.
Communication & Availability
- Language Proficiency: Fluent in English and Mandarin (written and spoken) to effectively communicate with both Mandarin-speaking and English-speaking guests.
- Availability: Willingness to work flexible hours, including weekends, public holidays, and peak dining periods.
Education
- Education: Diploma or equivalent in Hospitality, Business, or a related field is preferred but not mandatory.
JOB SUMMARY
Chinese Restaurant Manager
DAPAIDANG GROUP PTE. LTD.
Singapore
a day ago
N/A
Full-time
Chinese Restaurant Manager