Assist clients and their caregivers to achieve a seamless transition from the various stages of the care journey (e.g. Hospital to Home) by providing them with customer centric and holistic support services.

Responsibilities

• Conducts screening referrals and assessment of potential clients and the home environment.
• Develop and perform an "Individualised Care plan" (ICP) involving the caregivers / family members (if possible) for clients.
• Monitor clients' conditions and conduct periodical review of clients' ICP and conditions.
• Conduct financial counselling and provide advice on the application of government subsidies.
• Collects payments and issues receipts for service delivered.
• Manage hotline (on rotation).
• Assists Doctors during the home visits.
• Develop "Discharge Plan" for clients who do not require the service.
• Conduct health education and talks (To seniors and caregivers in the community)
• Assist caregivers in navigating the eldercare and caregiver landscape and refer the caregivers to the appropriate services.
• Conduct caregiver training.
• Perform other duties as assigned.

Requirements

• Candidate must possess at least a Diploma/Bachelor's Degree in Nursing or equivalent.
• Registered with the Singapore Nursing Board
• At least 3 year(s) of working experience in the related field is required for this position.
• Experience in Home Care service is an advantage.