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Senior Manager, Credit Control & Collections


STAFFKING PTE. LTD.
23 days ago
Posted date
23 days ago
N/A
Minimum level
N/A
OtherJob category
Other
5 days work week

Location: CBD

Are you a seasoned professional in credit control and collections, ready to take your leadership to the next level? We're on the lookout for a Senior Manager to head our credit and collections team, ensuring healthy cash flow and safeguarding the company's financial stability. This role plays a crucial part in managing risk, improving receivables performance, and leading a dedicated team to success.

What You'll Be Doing

Credit Risk & Account Oversight
  • Establish and maintain structured credit control frameworks to support sustainable credit sales.
  • Evaluate customer credit profiles and financial standings on a regular basis.
  • Track aging reports and proactively address overdue accounts.

Collections Leadership
  • Lead end-to-end collections efforts to ensure prompt recovery of outstanding payments.
  • Develop strategies and escalation paths for overdue accounts, including follow-up actions and settlement plans.
  • Partner with internal finance stakeholders to reconcile account issues and ensure ledger accuracy.

Team Development
  • Guide and grow a team of credit and collections professionals to deliver consistent results.
  • Set clear performance expectations, conduct coaching sessions, and support upskilling initiatives.

Client Engagement & Dispute Resolution
  • Serve as the point of contact for escalated client payment matters.
  • Foster long-term customer relationships through professional communication and effective problem-solving.

Reporting & Insights
  • Deliver timely reports on credit and collections KPIs to management.
  • Analyze data to identify patterns, risks, and opportunities for process improvement.

Regulatory & Compliance
  • Ensure all credit and collections practices align with internal policies and external regulations.
  • Adjust strategies to reflect changes in the business landscape and compliance requirements.

Cross-Departmental Collaboration
  • Work closely with sales, finance, and operations teams to align on credit terms, policies, and customer management.
  • Support broader business goals through finance-related projects and initiatives.

What You Bring

  • A Bachelor's degree in Finance, Business, Accounting, or related discipline.
  • At least 5 years' experience in credit control and collections, with 3+ years in a supervisory or managerial capacity.
  • Strong command of credit evaluation, collection strategies, and legal frameworks.
  • Excellent interpersonal skills, negotiation abilities, and attention to detail.
  • Proficiency in Microsoft Office tools, especially Excel.


To apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)
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JOB SUMMARY
Senior Manager, Credit Control & Collections
STAFFKING PTE. LTD.
Singapore
23 days ago
N/A
Full-time

Senior Manager, Credit Control & Collections