SUMMARY OF ROLES & RESPONSIBILITIES

• Lead and manage the hospital's catering operations to achieve financial KPIs and exceed operational performance targets.

• Uphold company standards and drive excellence in food service quality, hygiene practices, workplace safety, and efficiency.

• Implement an internal monitoring system to optimize cost efficiency, minimize food wastage, and maximize resource utilization.

• Maintain highest standards in inpatient food and beverage services, delivering quality, consistency, and patient satisfaction.

• Build strong rapport and cultivate long-term partnerships with hospital clients to ensure sustained collaboration and satisfaction.

• Provide coaching and ongoing performance monitoring to Service Ambassadors, fostering a highly motivated and engaged workforce.

JOB REQUIREMENT:

• Diploma or Degree in Hospitality Management, Business Studies, Food Science/Nutrition will be preferred.

• Minimum of 5-8 years of work experience in Healthcare Catering Operations with proven track record in supervisory level and people development.

• Good business acumen with strong passion for food & beverage.

• Good command of both written and spoken English

• Possess strong communication, analytical and interpersonal skills.

JOB SUMMARY:

Lead and oversee hospital catering operations to meet financial and performance goals, ensuring excellence in food quality, hygiene, and safety.

WORKING LOCATION:

Bugis