Working Hours:

• Monday - Sunday, including Public Holidays
• 4-hour shifts: 9 AM - 1 PM or 10:30 AM - 2:30 PM
• Minimum 5 working days per week, including weekends and public holidays

Responsibilities:

• Handle Contact Centre duties, responding to customer inquiries via calls or messages
• Escalate complex issues to the appropriate department for resolution
• Initiate follow-up calls to confirm details and address customer concerns efficiently

Requirements:

• Prior experience in a Contact Centre, Banking, or Customer Service environment is advantageous
• Excellent communication skills with a friendly and professional tone
• Ability to articulate information clearly and effectively to customers

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431