Work location: Chip Bee Gardens (Holland Village)

Prioritize customers - Greet every customer, treat them as your guest, serve with a smile, take initiative to approach customer and build rapport with them;

Outlet sales target - Work together with management to implement ideas in order to achieve sales target;

SOP - Develop SOP and also be responsible for training new staff;

Inventory & cost control - ensure adequate ingredients are ordered and kept for use. Source for cheaper alternatives where possible;

Product knowledge - Understand the products so as to be able to introduce them to customers;

Ensure bread and cake displays are fully stocked at opening time, as well as throughout operating hours. Ensure stock level and availability is updated on POS system;

Barista duties - ensure coffee is calibrated and standards are maintained. Brew coffee/tea/milo dispensers if there are preorders;

Suggestive selling and recommend promotional items to every single guest;

Food preparation such as heating up pastries, packing takeaway orders, making simple sandwiches;

Maintain cleanliness & tidiness of the cafe - glass display and glass doors are wiped regularly, chairs are placed neatly, tables are cleared and wiped timely;

Wash dishes;

Sweep & mop floor, wash toilet;

Any other duties as required by the Company