JLL Corporate Sourcing and Procurement team is seeking an experienced Tail Spend Sourcing Program Lead to support the implementation and ongoing management of JLL tail spend solution. The role will leverage existing P2P tools and a tail spend solution/provider to achieve cost reductions, operational efficiencies and create an outstanding user experience.

Primary responsibilities:

• Provide governance and management of our tail spend solution.
  Accountable for the tail spend provider performance and providing necessary oversight to our provider of sourcing services - savings delivery, KPI, SLAs, etc.
  Accountable for delivering savings targets
  Engage internal clients to identify and implement recommended changes and enhancements to improve user experience
  Manage and mitigate risks associated with the tail spend provider relationship while strategically driving the vendor's performance and identifying cost savings opportunities
  Oversee the transition of services to tail spend solution partner and ongoing relationship management
  Manage and mitigate risks associated with the tail spend solution while strategically driving the vendor's performance and identifying cost savings opportunities
  Interface and influence various senior level stakeholders and leaders within the organization
  Maintain deep expertise of operations that are being outsourced to the tail spend provider and develop effective solutions to both operational and contractual problems
  Oversee the coordination and incorporation of category strategies and playbooks in partnership with Sourcing and Procurement teams and tail spend solution
  Build and maintain excellent relationships with internal clients and colleagues at all levels.
  Point of escalation and business / provider liaison for issues
  The Tail Spend Sourcing Program Manager will collaborate closely with the Category Strategy Leads, Site/Regional Procurement and Purchase-Pay-Pay Shared Services colleagues to enable an end-to-end procurement process

Required Experience

• Bachelor's Degree required, preferably in a technical major or business concentration
  5 years indirect sourcing, procurement or category management
  Global / regional work experience across multiple category teams, site procurement and P2P shared services
  Highly proficient in analytics, negotiations, program management and communications

Preferred Experience:

• 5+ years of tail spend management expertise
  5+ years working at a firm that provides Tail Spend solution
  Vendor management
  Procurement Operations / P2P
  MBA

Location

• Singapore
  Remote

Skills:

Strong influencing and persuasion skills
Effective change management skills
Process Creation
Supplier Management
Vendor Negotiation
Supplier Evaluation
Contract Review
Supplier Relationship Management
Indirect Purchasing
Global Sourcing
Category Management
Business Requirements
Relationship management
Business Process Outsourcing
Tail Spend