Field Enablement Business Partners are instrumental in developing key skills in the Field sales teams to secure their exceptional performance, experiences and value to our customers. They equip sellers, solutions consultants, success and revenue team members with relevant programs, training, resources, and tools to provide best-in-class outcome-based selling process and customer value realization in the market.

They help Field teams develop skills, knowledge, and high-performing habits that help our customers achieve success faster, smarter, and more effectively.

Job Requirements

• Be the trusted enablement business partner to sales/success/revenue/solutions consultant leaders and sellers in relevant theatre

• Create Enablement plans to achieve business results

• Create content and deliver training programs to achieve results

• Define and deliver enablement metrics to increase sellers' productivity and reduce churn

• Program Development and Delivery

• Onboarding and Ongoing development

• Frequent travels to APJ and MEA HQ (up to 40% of the time)

• Provide sellers with relevant knowledge, skills and tools to achieve sales objectives/priorities

• Advocate for the sellers/learners and global enablement programs

• Represent enablement in sales meetings/calls (QBRs, All-Hands, etc.)

• Drive awareness of global and regional enablement programs

• Drive feedback into global enablement programs

• Run effective enablement research and discovery

• Collaborate with the broader enablement team and subject matter experts on enablement programs, content, curriculum, deployment and metrics

• Leverage global knowledge assets to construct, deliver or facilitate enablement solutions for regional specific sales enablement needs

• Reduce the noise in the field and provide clarity to relevant enablement that drives sales priorities/strategies

• Manage and communicate enablement portfolio including, launches, updates, and success metrics

• Collaborate with cross-functional teams on enablement priorities

• Run effective enablement prioritization with stakeholders

• Build content and facilitate deliveries as appropriate

Skills & Competencies

• 5+ years in sales enablement

• 5+ years in sales or supporting sales roles

• Experience in SaaS technologies

• Experience in Customer Experience Management, CCaaS is a plus

• Ability to build trusting relationships with stakeholders

• Manage stakeholder partnerships

• Demonstrate leadership and collaborate across all levels of the organization

• Excellent communicator

• Active and empathetic listener

• Courageous, transparent and articulate communicator

• Comprehends and articulates sales methodologies and operating models

• Read and interpret sales performance reports for strengths and gaps

• Architect/Construct outcome-based enablement programs

• Ability to facilitate design thinking, human-centric enablement sessions

• Ability to remain agile in a changing and fast-paced environment

• High energy with positive energy and a growth mindset