Job Overview:

We are seeking a detail-oriented and proactive Sales Support Assistant to join our team. The ideal candidate will be responsible for providing administrative and operations support to the sales and production team. This role reports to the Sales and Operations Manager.

Key Responsibilities:

• Provide administrative support to the sales management team.
• Process sales orders and ensure accurate and timely data entry
• Manage and update customer databases, ensuring all information is current and accurate.
• Respond to customer inquiries, ensuring prompt and professional communication.
• Communicate with the customers regarding discrepancies arising with the Purchase Orders received.
• Track sales performance, monitor sales targets, and provide regular reports to sales management.
• Assist in generating quotes, proposals, and contracts for potential customers.
• Coordinate with other departments such as logistics, production and report to Sales and Operations Manager.
• Maintain sales documentation and ensure compliance with company policies and procedures.
• Handle general office tasks, including filing, scheduling, and correspondence.
• Support the sales team in managing client accounts and building strong relationships.
• Perform other administrative duties as required.

Qualifications:

• Minimum Diploma Graduate.

• At least 3 years of working experience is required.

• Candidates should apply with their experience and educational background.

• Good spoken English and written communication skills.

• Ability to organise and plan own work.

• Good working attitude. A flexible, pro-active approach to work including the ability to prioritise and re-prioritise.

• IT skills in Microsoft Office Word, Excel, and PowerPoint, particularly must be good in Excel.

• Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts.

• Other benefits willl be provided for.

• Ability to deal with sensitive information with discretion and to maintain confidentiality.

• Excellent attention to detail, with the ability to maintain a high level of accuracy.