Shine Bright with Us! ✨ Hotel Housekeeping Supervisor Wanted!

Are you a ray of sunshine with a knack for keeping things sparkling clean? Our project vibrant hotel is seeking a passionate and organized Housekeeping Supervisor to join our team!

Working hours: 6 days work week (Rotating Shifts)
- 7am to 4pm
- 10am to 7pm
- 2pm to 11pm

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

• Works with Superior/ Housekeeping Manager in the preparation and management of the Department's budget.
• Supervise the implementation of housekeeping standards and procedures in relation to:
  Bedroom service
  Bathroom service
  Valet service
  Cleaning service
  Linen maintenance
• Recommended changes to these standards and training needs on an ongoing basis
• Solve employee grievances
• Ensure consistency within the department
• Open and close the shift and ensure effective shift hand over
• Maintain a current and thorough knowledge of all housekeeping systems
• Perform Room allocations
• Perform Room inspections
• Priorities arrival rooms
• Liaise with Front Office for guest and hotel requirements
• Liaise and follow-up with Maintenance team on guest room and public area defects
• Ensure guest valet is processed and delivered in a timely manner
• Co-ordinate special projects (example site rooms, vermin control, window and carpet cleaning, room inventories)
• Manage all special requests made by guests
• Management of lost property for the hotel
• Ensure you have complete knowledge of room types, layouts and facilities
• Manage storage areas
• Maintain adequate stock levels
• Complete stock takes as required
• Conducts shift briefings to ensure hotel activities and operational requirements are known

What do we need from you

• At least 2 years of working experience in the Housekeeping department in a supervisory role
• Minimum Diploma or equivalent plus 2 years' housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Ability to multitask and work independently
• Attentive to details and able to work on rotational shift
• Assist with other duties as assigned.