At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you're ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the Role

We're looking for a proactive and experienced Estate Manager to lead the day-to-day operations of a residential estate. You'll be the key driver in ensuring the smooth running of essential services, managing site teams, and maintaining high standards across the board. This role is ideal for someone who thrives in a hands-on environment, is highly organized, and enjoys building strong relationships with both residents and service partners.

What you will be doing:

• Oversee daily maintenance and operations of the estate, covering critical services such as building hygiene, water, electricity, air-conditioning, and car park management.
• Lead and supervise a site team, including planning duty rosters and assigning daily tasks.
• Manage contract and vendor performance, ensuring service quality and compliance with contractual terms.
• Coordinate health and safety initiatives across the site, ensuring a secure and well-maintained living environment.
• Vet and approve renovation plans and supervise tenants' fit-out works in accordance with estate guidelines.
• Administer procurement processes and oversee tender exercises, including renewals of term contracts.
• Prepare monthly management reports with clear operational insights for clients.
• Develop and manage annual budgets for both Opex and Capex expenditures, ensuring cost efficiency and proper financial planning.

We're looking for someone who's:

• Holds a Diploma or Degree in Facilities Management or a related discipline.
• Has at least 3 years of relevant experience managing residential properties with a strong grasp of estate operations and vendor management.
• Meticulous with an eye for detail and strong problem-solving skills.
• Able to anticipate issues and resolve them independently to ensure uninterrupted estate operations.
• Possesses excellent interpersonal and communication skills to lead site teams and build rapport with residents and stakeholders.
• Confident in managing diverse responsibilities while maintaining a high standard of professionalism.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you're ready to make an impact and grow your career in property management, we'd love to hear from you!