Christian Bassett is recruiting a Store Manager, Singapore for a leading luxury fashion company.

• \tTo be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance.

• \tTo guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.

• \tTo manage and coach the store team and to ensure succession plans and internal growth.

RESPONSIBILITIES:

BUSINESS

• \tDrive and maximize sales performances

• \tPropose and develop business plans

• \tDrive the store team to exceed their KPIs

• \tRepresent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand

• \tBe present on the sales floor, ensuring a proper approach and service to the Clients.

• \tFoster the Omni Channel development through the team

• \tMeet the store operating budget, controlling store expenses

CUSTOMER

• \tFoster a Client centric mindset by developing and maintaining solid Client relationships

• \tGuarantee an excellent Client satisfaction and the highest level of Client service

• \tImplement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending

• \tFoster a strong private appointment culture

TEAM

• \tPromote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth

• \tEnsure the team is always prepared and updated on the brand's main information, product knowledge, local market, competitors, policies and procedures

• \tThe ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting

RETAIL

• \tDevelop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams

• \tEnsures that the display attracts Clients and maximizes sales in accordance with Company guidelines

• \tParticipate in the buying session when requested and in any case he/she provides effective product feedback based on store needs

• \tEnsure synergy and cooperation between front and back of house

• \tIs responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office

EVENTS

• \tCooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers

KNOWLEDGE AND SKILLS

• \tBusiness driven

• \tLeadership and team management

• \tAbility to motivate and persuade people

• \tStrong customer service mindset

• \tNatural ability to welcome our client

• \tConfident, enthusiastic and positive

• \tMature and assertive

• \tOrganized and detail oriented

• \tLocal and English languages are a must

• \tMarket and product knowledge/ passion

• \tBusiness/ Retail Management degree or equivalent is a plus

• \tInterest in luxury/fashion, art and design

Only shortlisted candidates will be notified.