JOB SUMMARY

Reporting to the Director of Wellness , the Spa/Pool Attendant is responsible for ensuring the safety, cleanliness, and comfort of guests using the spa and pool facilities. The role involves monitoring the spa & pool area, assisting guests, maintaining equipment, adhering to safety and hygiene protocols and upholding the highest standards of guest experience and care.

WHAT YOU WILL BE DOING :

Guest Assistance

• Greet guests and provide information about spa/pool rules, services, and facilities.

• Assist guests with seating arrangements, towels, and other amenities.

Safety and Supervision

• Monitor pool activities to ensure guest safety and compliance with pool rules.

• Respond promptly to emergencies and provide first aid or CPR if necessary.

• Report any safety hazards or maintenance issues immediately.

Maintenance and Cleanliness:

• Maintain the cleanliness of the spa changing rooms, and area, pool area, including decks, lounge chairs, and surrounding areas.

• Ensure proper functioning of pool equipment and report issues to maintenance staff.

• Regularly check pool water quality and notify relevant personnel if adjustments are needed.

Administrative Duties:

• Manage inventory of spa/pool supplies such as towels and ensure they are restocked as needed.

• Maintain accurate logs of pool attendance and incident reports.

Team Collaboration:

• Work closely with lifeguards, maintenance staff, and management to ensure smooth operations.

• Participate in team meetings and training sessions as required.

• Observe all brand/operating standards and/or LQA.

• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.

• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

• Perform any other duties and responsibilities that may be assigned.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Prior experience in a similar role is preferred but not mandatory.

• Strong swimming skills and ability to work outdoors in varying weather conditions.

• Current CPR, First Aid, or Lifeguard certification (preferred).

• Excellent guest service and communication skills.

• Ability to stand for extended periods and perform physical tasks such as lifting

• Flexible with working days and hours including weekends and public holidays