Billing Executive
A HR EMPLOYMENT SERVICES
Job Description:
Requirements:
- Prepare performance and other administration reports
- Review and understand sales quotations, terms and conditions of sales offers, and pricing for each client.
- Analyze and interpret sales contracts to determine proper invoicing requirements & formats.
- Analyze client invoicing / billing documentation requirements particularly if clients employ electronic procurement system that specify Purchase Order / Work Order issuance cycle and billing format.
- Responsible for quality assurance for invoicing process, including verifying the accuracy of invoice calculations.
- Analyze and issue documentation as backup to be submitted to the client with the invoice.
- Manage unbilled work in progress and project status billing process.
- Audit projects with complicated invoicing requirements every quarter.
- Recommend and implement billing solutions using current technology to maximize efficiency and accuracy of existing systems & processes.
- Assist with testing the accuracy of system modifications designed to accommodate billing solutions.
- Communicated with customers through various channels to receive, acknowledge, and process orders.
Respond promptly to customer queries and complaints.
Keep records of customer interactions, transactions, comments, and complaints. - Communicate and coordinate with colleagues from other departments to ensure efficient service delivery.
- Learn and update to equip yourself with superior product and service knowledge so that you can assist in sales closings.
- Support Sales in gathering and collating market intelligence and customer feedback.
- Go the extra mile to follow up and fulfill customers' needs to ensure total customer satisfaction.
Requirements:
- At least a Diploma or above in qualifications in Business Administration, Supply Chains, accountancy, or related fields.
- Minimum of 3 years in billing/customer service/administrative or other similar roles
- Strong organizational abilities, meticulous attention to detail, and a talent for multitasking under tight deadlines.
- A positive, proactive problem-solver with strong customer service orientation, empathy, and excellent communication skills.
- Able to work both independently and collaboratively in a team.
- IT-savvy with hands-on experience in MS Office Suite
JOB SUMMARY
Billing Executive
A HR EMPLOYMENT SERVICES
Singapore
8 days ago
N/A
Full-time
Billing Executive