Job title

Sales and Admin Coordinator

Department

Business Development

Location

Singapore

Reporting to

General Manager

Overall job objectives

• Assisting the sales team in contacting customers to arrange appointments and ensuring all Sales Representatives have up-to-date sales and marketing collaterals.

• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

• Organise delivery logistics to customers

• Prepare and pack orders correctly for delivery

• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.

• Monitor and organize inventory and track products for sale

• Creating and maintaining month-end sales reports

• General administrative work

• Adhoc duties as required

Job specifications

• Experience in a Sales Coordinator or Administration role is preferred

• Team player with a positive learning attitude

• Proficient in Microsoft Office especially Excel to generate reports

• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset

• Possess effective organizational and follow-up skills, results oriented and pays attention to detail

Key deliverables

• Efficient and professional sales coordination skills

• Handle sales orders and meeting project deadlines

• Generate reports for Business Development department