About NorthStandard

We are one of the largest clubs in the International Group of P&I insurers, offering members and brokers the broadest range of marine insurance products in one place.

Complementing our standard and extended P&I, we also provide over 10 specialist covers to ensure shipowners and operators can trade and travel with confidence in everything they do.

Our footprint spans the world, with offices covering all major shipping regions, including Asia (China, Hong Kong, Singapore and Japan), Australasia (Australia and New Zealand), Europe (UK, Ireland and Greece), and the USA.

We employ over 650 people globally, providing an unmatched depth and breadth of expertise, plus a dynamic, flexible, innovative, and responsive service. One best placed to meet today's evolving needs, while anticipating tomorrow's.

Role Purpose

We have an exciting opportunity to join our industry leading, award winning FD&D team, which specialises in international shipping litigation and dispute resolution. As one of the leading global marine insurers, we aim to deliver the exceptional service and support that helps our members overcome risks and achieve their operational and technological goals.

At the heart of this ambition lies our remarkable talent.The role involves ensuring smooth and cost-effective resolutions for a variety of FD&D claims, while building and maintaining strong relationships with Members and brokers. Collaboration is key, as you'll work closely with different functions like P&I Claims, Loss Prevention, and Underwriting. You'll also be involved in preparing reports, assisting with audits, and supporting business development activities.

Key Responsibilities

• Handling a high-volume and variety of FD&D claims for owners and charterers in accordance with the FD&D policies and procedures; ensuring claims are resolved in an efficient and cost-effective manner.
• Managing relationships with Members and brokers, ensuring they receive the highest levels of service.
• Close collaboration with colleagues working within the P&I Claims, Loss Prevention, and Underwriting functions in terms of claims handling, identifying risk trends, and relationship management.
• Preparing agendas, reports, and informing the sector of any significant developments, as required by functional or sector management.
• Assisting with audits and peer reviews and assisting to develop and improve claims handling and operational processes, as required.
• Working closely with the Head of FD&D Claims and other colleagues, as required, to support any business development activities and networking with Members and customers (locally and overseas).
• Supporting the sector to build and maintain a high-performing and inclusive team environment while collaborating with our enabling functions.
• Acquiring and maintaining a good understanding of, and acting in accordance with, company-wide, functional, and sectoral rules, policies, guidelines, and procedures.
• Actively contributing to claims initiatives and Expertise Teams, as required.

Ad Hoc Duties

Your key accountabilities will include such other duties and tasks are as allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.

What are we looking for?

You should be a qualified Barrister, Solicitor or overseas Lawyer, with strong communication skills, attention to detail, and the ability to work well under pressure. A shipping law background, with good working knowledge of English contract law is preferred but not essential. Many of our FD&D lawyers have commercial litigation backgrounds and have easily transitioned to shipping with the help of our comprehensive training and development programme. Ideally, you will also be IT literate, with working knowledge of MS Office.

Our working culture

We are committed to providing a supportive, friendly and collaborative environment that welcomes people from all backgrounds - where your views are encouraged and valued, and your unique talents have the space to thrive. Our people-led culture gives you the power and choice to shape your career and aspirations as you choose - enabling you to be the best you can be, bring out the best in us, and truly make a difference. As a socially responsible global business, we give back to the local communities we work with and within. We are committed to greener, ethical, sustainable internal practices, while using our influence to help drive external change.