Job Title: Service Crew Member - Japanese Restaurant

Location: [Restaurant Name], [Location]

Position Type: Full-Time/Part-Time

Job Overview:

We are seeking enthusiastic, friendly, and dedicated individuals to join our team as Service Crew Members at Kaisendon, a premier Japanese restaurant. As a Service Crew Member, you will play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide outstanding customer service, ensure a clean and comfortable dining environment, and assist with various tasks within the restaurant.

Key Responsibilities:

• \tCustomer Service: Greet and welcome guests warmly as they enter the restaurant. Provide menu information, answer questions about the menu, and make recommendations based on customer preferences.

• \tOrder Taking and Service: Accurately take food and beverage orders from customers and relay them to the kitchen. Serve food and drinks promptly and ensure all orders are correct.

• \tMaintain Cleanliness: Keep the dining area clean and organized, including clearing tables, wiping down surfaces, and ensuring restrooms are tidy.

• \tAssist with Food Delivery: Ensure timely delivery of food and beverages to customers in a professional and polite manner. Check on customers to ensure satisfaction.

• \tCash Handling: Accurately process customer payments, handle cash, and provide change as needed.

• \tTeamwork: Work collaboratively with kitchen staff, fellow service crew, and management to ensure efficient restaurant operations.

• \tProduct Knowledge: Maintain a strong understanding of the menu, including ingredients, preparation methods, and drink pairings, to answer customer inquiries.

• \tUpselling: Encourage guests to try signature dishes, beverages, or desserts to enhance their dining experience.

Qualifications:

• \tPrevious experience in customer service or restaurant settings is a plus but not required.

• \tA passion for Japanese cuisine and culture.

• \tExcellent communication and interpersonal skills.

• \tAbility to work efficiently in a fast-paced environment.

• \tPositive attitude and a strong desire to help others.

• \tAbility to stand for long periods and lift up to 11kg.

• \tBasic math skills for handling payments.

• \tFlexibility to work evenings, weekends, and holidays as required.

Benefits:

• \tEmployee meal discounts.

• \tOpportunity for career advancement.

• \tA friendly and supportive work environment.

How to Apply:

Interested candidates can apply by sending their resume and availability to [email address] or by visiting the restaurant directly. We look forward to welcoming passionate individuals to our team!