Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• \tAssists in achieving store recruiting goals

• \tRun Cash Register

• \tDrive the achievement of the store's sale targets while also meeting individual sales goals

• \tAssist in maximizing the business potential of the store and maximizing sales by department in line with company strategy

• \tMonitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans

• \tFacilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken

• \tDeliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner

• \tIdentifies performance issues and policy violations according to company policy and partners with the Store Manager

• \tKeeping the store fully stocked

• \tMaintaining the highest level of visual merchandising and store conditions

• \tDelivering exceptional sales services for improved customer satisfaction

• \tInteracting with customers and identifying their needs and preferences

• \tOperating cash registers and point-of-sale machines

• \tReceiving and verifying the quality and quantity of new shipments

• \tEnforcing in-store security and health and safety procedures and regulations

• \tPerform any other duties assigned by the director.

Store Assistant duties and requirements

• \tHigh school diploma or GED is preferred.

• \tProven retail sales experience.

• \tThe ability to stand for extended periods.

• \tThe ability to use labeling and pricing equipment as well as Point of Sale (POS) software.

• \tThe ability to work in a fast-paced environment.

• \tStrong organizational skills.

• \tEffective communication skills.

• \tExceptional customer service skills.

• \tDetail-oriented.

• \tPrevious specialty retail management experience, preferably in the outdoor industry

• \tRetail background preferred-previous management experience

• \tThe ability to work under pressure.

• \tAvailability to work within opening hours (e.g. evenings, holidays, weekends).